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Can another healthcare professional help?
Sometimes the GP is not the most appropriate healthcare professional to deal with your ailment. Please see the information on see a doctor or healthcare professional, which might help you decide whether a GP appointment is truly necessary or whether it might be better for you to see a pharmacist, optician, dentist, or other healthcare professional.
- Appointments may be made online, by telephone or in person
- Please make one appointment for each member of the family who needs to be seen
- We try to keep to time but please be patient if someone before you takes longer than planned
- Appointments are normally ten minute slots and so if you have a complicated problem, or more than one problem, please ask for a longer appointment
- It is Practice policy to allow patients to choose whichever doctor they wish to attend in the Practice (however this may not always be possible during periods of annual leave or illness).
Please help us
If you are not able to attend your appointment please let us know in time so that the time can be used for someone else. If you are more than 10 minutes late for an appointment you may be asked to re-book.
Appointments
Appointments (urgent or non-urgent) can be made at reception or by phone (0141 531 9670). The practice offers a variety of appointments during the above hours. The practice is a Triage surgery so you will be asked for some details of your appointment request and then a member of staff will contact you back once it has been triaged by a GP.
All appointment requests will be assessed on the same day by a GP and the patient will be given an appropriate appointment.
The surgery is open every day except Tuesday between 08:30 and 18:00. On Tuesday the Practice closes at 13:00.
Please telephone 0141 531 9670 after this time for emergency appointment. The surgery is closed between 13:00 & 14:00.
Telephone advice
Advice by telephone is given by doctors between 0830 and 1800. The GP will call you back please provide a suitable telephone number. We are unable to give information to a third party without your express permission.
Extended Hours
The Practice operates Extended Hours both GPs working from 18.00 – 19.00 each Monday. & Friday. Should one GP be absent the remaining GP surgery will run between 18.00 – 20.00.
Interpreters
Interpreters can be booked in advance only. Please contact reception either in person or telephone 0141 531 9670.
Consultations 16 to 75
If a patient aged between 16 and 75 years has not had a practice consultation within a period of three years, we are happy, on request, to provide a consultation.
